Trainings
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A training is a compliance course dembrane runs for people who use the platform in high-stakes settings - sensitive citizen consultations, vulnerable-group research, anything where mishandling people’s words has real consequences. Completing one grants a one-year licence recorded against your account. Trainings are about people doing the work safely, not software features.
You’d want one when a public body requires trained facilitators, when you’re onboarding someone who’ll collect from vulnerable participants, or when a client’s procurement rules demand dated, demonstrable training for everyone touching the data.
There’s no self-serve “enrol” button. You request a training through your dembrane contact, and staff set it up - see trainings & licences. Hosts can see their own trainings and licences but don’t create them.
How it works#
- You request a training through your dembrane contact, usually because a client or setting requires it.
- Staff create it in the admin panel, choosing the type (below) and the roster - the list of people taking it.
- People complete it. On completion, each person gets a training licence valid for one year.
- The licence is recorded against the user, and staff can review, edit, or revoke it if circumstances change.
The licence is what proves someone was trained: it’s dated, per-person, and expires after a year - so re-certification is a deliberate, visible step rather than something that quietly lapses.
The three formats#
Trainings come in three formats, all granting the same one-year licence:
- Online - delivered remotely.
- In person - delivered face-to-face.
- Flex - a mix of the two, for teams that can’t all be in one place at once.
The format is chosen when staff create the training.
Tip
Request trainings early, before a sensitive engagement begins - the licence needs to be in place when collection starts. If a client requires trained facilitators, raise it at the planning stage.
Note
A training licence is independent of your workspace tier. It certifies a person for high-risk work; it doesn’t change your workspace’s features. A trained team on an appropriate tier is how you run sensitive work responsibly.
Related#
- Trainings & licences (staff) - how staff create trainings, manage rosters, and grant licences.
- Tiers & billing - tiers cover features; trainings cover people.
- Data ownership & compliance - the wider compliance posture trainings support.
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