Becoming a partner
Partner status belongs to an organisation, not a person. Once dembrane marks your org as a partner, every host in it can run external-client workspaces - workspaces that belong to, and bill to, someone outside your organisation.
You can’t toggle it yourself. It’s a dembrane staff action that comes with a partner agreement, so it starts as a conversation, not a button in your settings. You’d want it when your org routinely does dembrane work for other people: an agency running engagements for several municipalities that each own their data, a consultancy billing each client separately and handing over at the end, a research group where the commissioning body is the data owner. If all your work is for your own org, you don’t need it - the ordinary host experience covers you.
How it happens#
- Talk to dembrane. Partner status comes with an agreement, so it begins as a conversation.
- Staff set the flag. A dembrane staff member turns on the partner toggle for your org.
- The abilities appear. Hosts who are workspace owner or admin can now create external-client workspaces, and the data-ownership controls show up on them.
Note
Your existing internal workspaces don’t change when your org becomes a partner. They keep sharing the org’s pooled billing and branding. Partner status only adds a new kind of workspace you can create.
What it unlocks#
Once you’re a partner, hosts can:
- Create external-client workspaces with their own separate billing.
- Name a data owner and have them auto-invited as a free observer.
- Use the free observer role - read-only eyes for a client at no cost, only in external-client workspaces.
- Whitelabel an external-client workspace with the client’s own logo (external-only).
- Hand a workspace off to the client when the engagement ends - see data ownership & handoff.
Partners may also take part in referral arrangements dembrane staff administer.
The partner agreement#
Running dembrane for other people carries responsibilities around how their data is held and handed over. Those are set out in a partner agreement between your org and dembrane.
It also surfaces per workspace: when you create an external-client workspace, you tick a partner-agreement checkbox as you name the data owner, and dembrane records the moment you accept. See external-client workspaces for that step.
Important
The legal terms of the agreement come from dembrane, not from this documentation. If you're not sure what you're agreeing to, ask before you accept.
Related#
- External-client workspaces - what you create once you’re a partner.
- Data ownership & handoff - the responsibilities that come with it.
- The partner program - the canonical reference.
- Referrals - kickback and discount arrangements for partners.
- Roles & permissions - observer and external.
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